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Billing and trust

Reconcile the bank statement and trust records

You need to compare the bank statement with the firm's trust ledger and client balances, or a reconciliation shows missing information or a difference to investigate.

For firm teamsReviewed Available. Trust approvals depend on the firm's configured threshold and authorized roles.

Before you begin

  • Authorized access to the firm trust ledger and the statement for the account and period.

What to do

  1. Open the firm trust ledger from Billing. The matter trust view is read-only and shows one matter's position; use the firm ledger to record a bank statement and run reconciliation for the pooled account.
  2. Check the selected account and statement period, then record the bank figure from the actual statement. Keep a missing bank figure missing. Substituting zero changes the meaning of the check and cannot establish that the bank agrees with the ledger.
  3. Review the trust ledger and client balances for the same scope, then run the three-way reconciliation. Read whether the bank statement, ledger and client balances match and inspect the difference shown. A failed read is not a zero balance.
  4. Investigate discrepancies against the statement and recorded transactions. A posted trust entry is immutable. Use the firm's authorized correction process instead of editing or deleting the original entry, and preserve the explanation for the reconciliation review.
  5. Review any pending approvals separately from posted transactions. A payment above a configured threshold may require a second licensed attorney. If access or reconciliation remains unavailable, report the account and visible error through the firm's support process before relying on a result.

What you should see

The reconciliation states whether the three records agree, identifies missing information or differences, and gives the firm a basis for review without changing a posted ledger entry.

Limits and unresolved problems

Reconciliation records a comparison; it does not transfer money at the bank. BRON never sends money out. A result without a bank figure remains unreconciled, even when the ledger and client balances agree.

Product scope and requirements

Related guides

Still need a hand?

Record the screen, time, displayed status and steps you tried. Use your signed-in support route or contact your firm administrator. Do not include credentials or confidential documents in a public message.

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